Privacy Policy

Privacy Policy

This Privacy Policy was last updated April 9 2024.

Welcome to Mimos Pet. This privacy policy is intended to explain how we collect, use, and protect your personal information. Please read the following carefully to understand our privacy practices.

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

Information Collection and Use

When you visit Mimos Pet, we may collect your personal information, including but not limited to your name, address, email address, phone number, etc. We collect this information to provide you with better service and may be used for the following purposes:

• Processing and delivering your orders;
• Contacting you to provide customer support and answer your queries;
• Sending you information about promotional activities, product updates, and service announcements;
• Improving our website and services to better meet users' needs.

Data Collection from Video Hosting Service

We utilize a video hosting service to enhance our website by providing video content related to our products. Please be informed that the hosting service where the added video is stored may collect certain data about our customers and their devices. The purpose of this update is to inform you about the data collection practices associated with the video hosting service.

Types of Data Collected

The video hosting service may collect various types of data, including but not limited to:

• IP addresses
• Device information (such as device type, operating system)
• Browser type and version

Purpose of Data Collection

The data collected by the video hosting service is used for the following purposes:

• Providing video content to enhance user experience
• Optimizing website performance
• Conducting analytics to improve our services

Information Sharing

We do not sell, rent, or share your personal information with third parties unless:

• With your explicit consent;
• Required by law, regulations, or government requests;
  
• Necessary to protect our rights, property, or safety.
  

Data Protection

We take reasonable measures to protect the security of your personal information to prevent unauthorized access, use, or disclosure. The security measures we use include but are not limited to data encryption, access control, and security audits.

User Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have any privacy-related questions, please contact us at: info@mimospet.ca

Privacy Policy Updates

We reserve the right to update this privacy policy at any time. The updated privacy policy will be posted on this website, and you should check regularly to understand the latest version. Your continued use of our website will be deemed acceptance of the updated privacy policy.